Terms and Conditions

Last updated: November 20, 2024

1. Agreement to Terms

By accessing or using DinePlatform's services, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Definitions

  • "Platform" refers to DinePlatform's website and online ordering system
  • "Restaurant" refers to businesses using our platform to accept orders
  • "Customer" refers to end-users placing orders through the platform
  • "Service" refers to all services provided by DinePlatform
  • "User" refers to any party accessing or using our platform

3. Use License

Permission is granted to temporarily use our platform for personal or business ordering purposes, subject to the following conditions:

  • You must not modify or copy our platform's materials
  • You must not use the materials for commercial purposes without a valid subscription
  • You must not attempt to decompile or reverse engineer any software on our platform
  • You must not remove any copyright or proprietary notations

4. Restaurant Terms

4.1 Account Creation and Management

  • Restaurants must provide accurate business information
  • Restaurants are responsible for maintaining menu accuracy
  • Account credentials must be kept secure
  • Restaurants must comply with local food safety regulations

4.2 Payment Terms

  • Subscription fees will be charged according to the selected plan
  • Transaction fees may apply to orders processed through the platform
  • Payment processing is handled by secure third-party providers
  • Late payments may result in service suspension

5. Customer Terms

  • Customers must provide accurate ordering information
  • Orders are subject to restaurant acceptance and availability
  • Payment must be made at the time of ordering
  • Cancellation policies are set by individual restaurants

6. Service Availability

We strive to ensure platform availability 24/7, but we do not guarantee uninterrupted access. We reserve the right to suspend service for maintenance or updates.

7. Intellectual Property

The platform, including all content, features, and functionality, is owned by DinePlatform and is protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

DinePlatform shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

9. Dispute Resolution

Any disputes will be resolved through:

  1. Initial informal negotiation
  2. Mediation if necessary
  3. Binding arbitration as a last resort

10. Termination

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason, including breach of these Terms.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the platform.

12. Contact Information

Questions about the Terms should be sent to us at:

  • Email: legal@dineplatform.com
  • Phone: +1 (614)-930-7347

These terms and conditions are effective as of November 20, 2024. By using our platform, you acknowledge that you have read and agree to these terms.